Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

FTP (5) For frequently asked questions about FTP.	Linux (13) Info about admin Linux Dedicated Server.	Scripts and Scripting Languages (7) For frequently asked questions about scripts and scripting langauges.
Security (5) For frequently asked questions about security, including TLS/SSL and DDoS attacks.	Windows (1) Info about admin Windows 2003 Server.

Articles

When will my new dedicated server be online?
For the sake of assuring new system installs are up to par, and placing new installs behind the...
Views: 218

Can I have root shell access to my server?
Shell access (SSH) is available on all servers. For self-managed configurations, root-level SSH...
Views: 206

How do I set reverse DNS (rDNS) for my IP's?
Reverse DNS (rDNS) can be set up submitting a support ticket with your request and we will enter...
Views: 110

IP Address Space Request and Justification Form
Per ARIN policies, our organization is required to maintain a policy of enforcing efficient...
Views: 119